Current Openings

The following opportunities are listed by department, then job title.

Submitting your resume

Submit your resume and cover letter to humres@cavtel.com. Please include the job title of position you are applying for in the subject line and salary requirements in your cover letter. Resumes must be submitted in Microsoft Word format (.doc), Rich Text format (.rtf), Text format (.txt), Adobe PDF (.pdf), or pasted.

- Engineering and Operations -

Title: HPBX Project Manager

Location: Any

Duties: Cavalier Telephone is seeking motivated, team-oriented individuals to handle the implementation of hosted PBX business services through extensive collaboration and coordination with customers, vendors, and internal operational departments. In addition to technical verification and compatibility verification, this position will guide customers pre- and post-install so that the value of the service is maximized for the customer. Successful candidate will have a minimum of 5 years technical experience in the telecommunications field, including LAN, data and telephone equipment knowledge; a minimum of 2 years customer training experience; and a minimum of 2 years project management experience. The candidate should have a thorough understanding of PBX and key system features, functionality, and provisioning is required. The candidate should be able to analyze use habits of customers and offer creative alternatives in a positive light. Experience with customer premises data solutions is highly desirable. Background in sales and customer service is desired. Prior voice/data integration experience is preferred. The candidate should be have a strong service-orientation and be consultative in their approach. The person should be well organized, able to multi task, and comfortable with on-site contact with customers. This position may be located in Philadephia, Delaware, Baltimore or Pittsburgh

Qualifications: The hosted PBX project manager is responsible for the gathering of all information related to the project and ensuring all elements are ready for time of conversion. This will include site visits with the customer to gather station requirements, coordinate site visits with our Customer Solutions Team, obtain any contract addendums, pre-train of customer personnel and provide on site support at time of installation.
The project manager should have a technical understanding of Cavalier�s network and customer requirements in order to validate that the product can be supported. The candidate must have an understanding of provisioning flows and interdepartmental functions in order to efficiently manage the orders.
The position will 1.) track orders to ensure that the customer�s needs are fully met; 2.) Develop efficient follow-up methods on outstanding issues so that the allotted resolution time is met; and 3.) escalate if parties are not resolving issue in a timely manner.

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Title: CPE Tech

Location: Atlanta, GA

Duties: The CPE Technician will ensure the timely installation and restoration of Telephone service communications circuits, from the central office, to the co-location sites, and at the customer premises. The CPE Technician must be capable of working independently with minimal supervision, and be capable of exercising good judgment. The CPE Technician will work with customers, vendors, and internal employees, to install or resolve maintenance or service issues to the customers satisfaction. The CPE Tech, will work closely with dispatch, The IS/PC, ISP, Transport, Switching, Translation and CPE supervisors, to provide excellent service and support for Cavalier Telephone�s business customers. The Goal and Objective for the CPE Technician, is the installation and restoration of telecommunications circuits for business customers, safely, and in a timely manner, while providing excellent customer service.

Qualifications: The CPE Technician must have basic knowledge of analog and digital communication technology, and a working knowledge of Telecommunications Practices. Working knowledge of trouble shooting procedures for POTS, ISDN, DSL, DID, GS Lines, Trunks, PRI, DHO, Fractional T1�s, and DS3�s. Have extensive knowledge of Channel Banks and how to provision and trouble shoot them. Have a working Knowledge of Mux�s. . Must be able to utilize good customer service skills, while dealing with customers and vendors. Must be familiar with test equipment, and safety procedures for testing and trouble resolution or service installation.

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Title: Field Operations Tech (CPE)

Location: Warminster, PA

Duties: The CPE Technician will ensure the timely installation and restoration of Telephone service communications circuits, from the central office, to the co-location sites, and at the customer premises. The CPE Technician must be capable of working independently with minimal supervision, and be capable of exercising good judgment. The CPE Technician will work with customers, vendors, and internal employees, to install or resolve maintenance or service issues to the customers satisfaction. The CPE Tech, will work closely with dispatch, The IS/PC, ISP, Transport, Switching, Translation and CPE supervisors, to provide excellent service and support for Cavalier Telephone�s business customers. The Goal and Objective for the CPE Technician, is the installation and restoration of telecommunications circuits for business customers, safely, and in a timely manner, while providing excellent customer service.

Qualifications: The CPE Technician must have basic knowledge of analog and digital communication technology, and a working knowledge of Telecommunications Practices. Working knowledge of trouble shooting procedures for POTS, ISDN, DSL, DID, GS Lines, Trunks, PRI, DHO, Fractional T1�s, and DS3�s. Have extensive knowledge of Channel Banks and how to provision and trouble shoot them. Have a working Knowledge of Mux�s. . Must be able to utilize good customer service skills, while dealing with customers and vendors. Must be familiar with test equipment, and safety procedures for testing and trouble resolution or service installation.

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Title: Network Operations Center Tech I

Location: Newark, DE

Duties: This position provides preliminary network surveillance and monitoring of the Cavalier Telephone SONET, switching, IP, DSLAM, and Access networks. The technician will have knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions typically require working independently, but some technical assistance from higher-level technicians, supervisors or Manager may be needed.

Primary Duties:
1. Must be able to analyze alarm conditions as presented in NetCool Network Management System and dispatch the appropriate personnel to respond the conditions as presented.
2. First point of contact for customers having issues with DS3 and above circuits. This will include Dark Fiber customers to whom Cavalier has leased facilities which are not lit by Cavalier, but by the respective customer.
3. Must be able to troubleshoot alarm conditions and utilizing TBS determine which customers are and would be affected by the alarms as presented.
4. Creates Network Activity Tracking System NATS tickets and Network Events, outlining the alarms, personnel contacted, dispatched, carriers contacted, customer notifications, as well as escalations to various external and internal organizations. The content of this information should be accurate, timely and be brief while conveying the tasks as they are completed.
5. Updates assigned tickets, escalating to various carriers and personnel as required until completion, which includes making customer contact and follow up with various internal departments as needed.
6. Tracks all calls (in and out) via the Call Logs.

Additional Duties and Responsibilities:
1. Required to update any open NATS tickets, going through the queue to ensure updates are completed.
2. Provide assistance and support to other team member as required during critical outages.
3. Escalates ILEC (carrier) tickets if needed.
4. Assist with Change Management as needed.
5. Provide assistance with Locate calls and Escort tickets.
6. Perform any other duties assigned by NOC supervisor or Manager.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Requirements :
1. General customer service skills.
2. General networking knowledge.
3. Basic knowledge of SONET fundamentals.
4. Basic knowledge of Legacy switching practices.
5. General knowledge of network equipment configuration and troubleshooting.
6. General knowledge of the OSI model.
7. Must have working knowledge of the following applications: NATS, OE Tool, TBS, CRS, DPS, JetStream, Citrix, Twindows, WaveStar, CopperView, Flexr, Imerge, Nextop, React 2001, Anymedia, and all DSLAMs.

Productivity Requirements:
Ensure all Open Events are opened within 15 minutes of observation of alarm or notification from another source. The ideal candidate will Transport experience and/or ISP Net Tech experience.

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- Sales -

Title: Senior Account Executive

Location: Richmond, VA

Duties: We are hiring sales professionals looking for an opportunity to earn unlimited income, and lead the charge of technology. Sell our large suite of advanced products to local businesses. Our fiber optic network and superior service make us a leader in the industry. If you are looking for unlimited income and a large product portfolio, apply today!
We are seeking Senior and Major Account Executives!
Responsibilities for a Senior Account Executive include:

We are seeking Account Executives, Senior and Major Account Executives!

Responsibilities for these positions include:

Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients.
Must be willing to travel and posses the ability to work remotely and independently.
Sell Cavalier products including; telephony, Internet, TV, and related services to medium to large-size business clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong relationships with clients.
Understand the business and service requirements of the client.
Retain and grow revenue.
Develop and present proposals to prospects based on the needs of the business client.
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow through.
Good organizational skills, prospecting, and follow-up skills.
Self-motivated, problem solving, and a self starter who works with little direction.
Customer focus: recognize customer needs.
Works hard to ensure and maintain a high level of satisfaction to clients.

Qualifications: Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales experience.
Experience in a fast paced company environment is preferred.
Experience in the telecommunications industry is preferred.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits.

EOE

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Title: Senior Account Executive

Location: Cleveland, OH

Duties: We are looking for a Senior Account Executive in the Celeveland area. Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients.
Must be willing to travel and posses the ability to work remotely and independently. Sell Cavalier products including; telephony, Internet, TV, and related services to medium to large-size business clients. Identify, qualify, and close new opportunities. Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. Leverage the Cavalier sales model to maximize revenue growth and increase market share. Ensure the highest level of support to our customer base. Identify key decision-makers and build strong relationships with clients. Understand the business and service requirements of the client. Retain and grow revenue. Develop and present proposals to prospects based on the needs of the business client. Well developed communication and interpersonal skills. Excellent attention to detail and commitment to follow through. Good organizational skills, prospecting, and follow-up skills. Self-motivated, problem solving, and a self starter who works with little direction. Customer focus: recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients.

Qualifications: Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. Professional presence and business acumen. At least two years of outside business-to-business sales experience. Experience in a fast paced company environment is preferred. Experience in the telecommunications industry is preferred. Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume at careers@cavtel.com EOE

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Title: Senior Account Executive

Location: Southfield, MI

Duties: �Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients. �Sell Cavalier products including; telephony, Internet, and related services to medium to large-size business clients. �Identify, qualify, and close new opportunities. �Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. �Leverage the Cavalier sales model to maximize revenue growth and increase market share. �Ensure the highest level of support to our customer base. �Identify key decision-makers and build strong relationships with clients. �Understand the business and service requirements of the client. �Retain and grow revenue. �Develop and present proposals to prospects based on the needs of the business client

Qualifications: �Well developed communication and interpersonal skills. �Excellent attention to detail and commitment to follow through. �Good organizational skills, prospecting, and follow-up skills. �Self-motivated, problem solving, and a self starter who works with little direction. �Customer focus � recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients. �Must be willing to travel and posses the ability to work remotely and independently. �Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. �Professional presence and business acumen. �At least two years of outside business-to-business sales experience. �Experience in a fast paced company environment is preferred. �Experience in the telecommunications industry is preferred. Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume to careers@cavtel.com, subject line Southfield EOE

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Title: Senior Account Executive

Location: Pittsburgh, PA

Duties: We are looking for a Senior Account Executive in the Pittsburgh area.

We are seeking Account Executives, Senior and Major Account Executives!

Responsibilities for these positions include:

Prospect, cold call, and generates new sales opportunities for medium to large-size business clients.
Develop and present proposals to prospects based on the needs of the business client. Identify, qualify, and close new opportunities.
Sell Cavalier products including: local and long distance telephone service, Internet access, Internet Security and related telecom services.
Manage accounts through the entire sales process including: prospecting, qualifying, contract negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to retain and maximize revenue growth and increase market share.

Qualifications: record of meeting and exceeding quota.
Good prospecting, presentation, follow-up and closing skills.
Self-motivated, problem solving, and a self-starter who can work with little direction.
Ability to work in a fast paced company and must be able to accept and capitalize on change.
MAJOR ACCOUNT EXECUTIVES
The Major Account Executive in this role would call on large corporate accounts in the local area to offer products and services.
The individual we seek must have 3 years successful track record calling on CEO's, CFO's, and state and local government decision makers selling telecommunication products and services. Our chosen candidate must have working knowledge of telephone systems (Key and PBX), long distance services, data, ISDN, T-1, and Frame Relay as well as our premiere product �IPeer" Hosted PBX.
Strong follow-up and time management skills are essential. Business-to-business sales experience and/or telecommunications experience (CLEC) is highly desired.
Cavalier offers a generous salary and an excellent uncapped commission structure with accelerators for superior performance, as well as income potential reaching ,000 for fulfilling sales requirements.
Join Cavalier. Our experienced sales professionals operate with reasonable quotas, high compensation and a large product portfolio. You can�t help but be successful selling all products from dynamic T-1 to fiber connectivity. If you're tired of unreasonable quotas and low compensation, apply today! Every business is a prospect!

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Title: Senior Account Executive

Location: Columbus, OH

Duties: �Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients. �Sell Cavalier products including; telephony, Internet, TV, and related services to medium to large-size business clients. �Identify, qualify, and close new opportunities. �Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. �Leverage the Cavalier sales model to maximize revenue growth and increase market share. �Ensure the highest level of support to our customer base. �Identify key decision-makers and build strong relationships with clients. �Understand the business and service requirements of the client. �Retain and grow revenue. �Develop and present proposals to prospects based on the needs of the business client

Qualifications: �Well developed communication and interpersonal skills. �Excellent attention to detail and commitment to follow through. �Good organizational skills, prospecting, and follow-up skills. �Self-motivated, problem solving, and a self starter who works with little direction. �Customer focus � recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients. �Must be willing to travel and posses the ability to work remotely and independently. �Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. �Professional presence and business acumen. �At least two years of outside business-to-business sales experience. �Experience in a fast paced company environment is preferred. �Experience in the telecommunications industry is preferred Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume to careers@cavtel.com Subject line Columbus EOE

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Title: Senior Account Executive

Location: Atlanta, GA

Duties: Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients. Sell Cavalier products including; telephony, Internet, TV, and related services to medium to large-size business clients. Identify, qualify, and close new opportunities. Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. Leverage the Cavalier sales model to maximize revenue growth and increase market share. Ensure the highest level of support to our customer base. Identify key decision-makers and build strong relationships with clients. Understand the business and service requirements of the client. Retain and grow revenue. Develop and present proposals to prospects based on the needs of the business client

Qualifications: Well developed communication and interpersonal skills. Excellent attention to detail and commitment to follow through. Good organizational skills, prospecting, and follow-up skills. Self-motivated, problem solving, and a self starter who works with little direction. Customer focus � recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients. Must be willing to travel and posses the ability to work remotely and independently. Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. Professional presence and business acumen. At least two years of outside business-to-business sales experience. Experience in a fast paced company environment is preferred. Experience in the telecommunications industry is preferred Send your resume at careers@cavtel.com EOE

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Title: Senior Account Executive

Location: Philadelphia, PA

Duties: We are hiring sales professionals looking for an opportunity to earn unlimited income, and lead the charge of technology. Sell our large suite of advanced products to local businesses. Our fiber optic network and superior service make us a leader in the industry. If you are looking for unlimited income and a large product portfolio, apply today!

We are seeking Account Executives, Senior and Major Account Executives!

Responsibilities for these positions include:

We are seeking Account Executives, Senior and Major Account Executives!

Responsibilities for these positions include: