The following opportunities are listed by department, then job title.
Submitting your resume
Submit your resume and cover letter to humres@cavtel.com. Please include the job title of position you are applying for in the subject line and salary requirements in your cover letter. Resumes must be submitted in Microsoft Word format (.doc), Rich Text format (.rtf), Text format (.txt), Adobe PDF (.pdf), or pasted.
Responsible for the day-to-day activities of Field Ops workforce in Intellifiber Networks' central Mid-Atlantic region, as well as provide Tier 3 technical support.
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Collections
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Title:
Residential Collections Representative
Location:
Palm Harbor, FL
Duties:
Representatives in this position are required to take customer calls on a daily basis from Cavalier Residential customers, addressing inquiries by providing applicable and accurate information, educating customers on their balances, establishing acceptable payment arrangements and coordinating support efforts as needed
Qualifications:
The ideal candidate will have excellent communication skills, problem-solving skills, work well in a Team environment and have previous customer service/call center experience. In addition potential candidates should demonstrate:
Proficient in Aptis, ‘e’, and Product knowledge
General knowledge of fair debt collection practices.
Strong Time Management skills.
Strong attention to detail.
Excellent analytical skills.
Excellent organizational skills.
Excellent written communication skills.
Ability to adapt to a fast pace changing environment.
Ability to prioritize multiple tasks.
Must have the ability to handle difficult calls in a professional manner.
Must have experience with Microsoft Office including Word and Excel.
Attendance and punctuality are very important to this position.
High school diploma or equivalency required, Associates or Bachelors Degree preferred.
Please submit a resume to be considered for this position by clicking the link below.
apply for this job via email
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Engineering and Operations
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Title:
CPE Supervisor
Location:
Hanover, MD
Duties:
This position will manage CPE Field Technicians to ensure the timely installation and restoration of telephone, data and frame relay services along with various types of transport circuits. Could be stationed out of PA as well.
Qualifications:
Candidates must have working knowledge of analog / digital communication technology and an extensive knowledge of T1’s. Have extensive knowledge of POTS, ISDN,Trunks, GS lines, DID,DOD, DSL,PRI, DHO, Integrated T1’s and Data. Have an extensive knowledge of Channel Banks and how to provision and trouble shoot them. Have working knowledge of HDT’s and Mux’s and how to provision, as well as trouble shoot them. Must be able to escalate issues within Cavalier to resolve discrepancies in the field. Computer competency on all databases including TBS, Aptis, MS Word and Excel. Must be capable of independent action for resolution of issues in order to fulfill assigned responsibility. Successful candidate should have a minimum of 5 years technical experience or equivalent knowledge base in the telecommunications field. They should be very organized, personable; customer focused and posses good supervisory skills.
apply for this job via email
Title:
Field Operations Tech
Location:
Richmond, VA
Duties:
Intellifiber Networks is currently seeking a Transport Technician.
This position will turn-up, test, troubleshoot and maintain a vast network of SONET Rings, STS/M13 multiplexers, Digital Loop Carrier systems, and DSL equipment. Turn-up, test, troubleshoot and maintain customer and network DS1, DS3 and OC-n facilities.
Qualifications:
Candidates should have a minimum of five (5) years, hands-on experience with the provisioning and maintenance of fiber optic systems/SONET equipment, such as Cisco 15454, Lucent DMX, Fujitsu FLMs, Nortel ABM/TBMs, Alcatel 1603, 1640, 1626, 1648 and 1690. Must also have experience with Ciena 2600, 4200, online 7000. Candidate must have hands-on experience in CWDM, DWDM, and ring configuration up to OC192. Must have extensive knowledge and experience with DS1, DS3, OC-n architecture, as well as the turn–up, testing and troubleshooting procedures related to them. Prior experience and a general knowledge of IP and routing also required. Selected candidate must have the ability to multi-task, willing to work OT related to maintenance activities and rotate on-call. Candidate will be required to travel within the region, which may require some overnight stay, up to 25%.
apply for this job via email
Title:
IP Network Engineer
Location:
Richmond, VA
Duties:
The IP Network Engineer will be responsible for the design, implementation, and on going maintenance of the IP backbone in a fast paced service provider environment. The IP backbone is a highly complex network and requires Cisco and Juniper expertise and routing design expertise including BGP and OSPF. The IP Network Engineer will identify and evaluate new equipment solutions, configure and turn up new core routers, and maintain backbone and router port capacity in the core network. Additional responsibilities include working internally with a team to support the network operations staff in highly technical trouble isolation and resolution. The IP Engineer must be able to perform system maintenance and upgrades during established off-hour maintenance windows, and must be available for travel to remote offices in the event emergency repairs or network upgrades are required. Constant review of existing network practices for improvement and execution of necessary improvements is expected. This person must be capable of working independently as well as taking direction from the Manager of IP Engineering to accomplish both short and long-term goals. In depth data network design and engineering knowledge required for this position.
Qualifications:
3+ years IP backbone engineering in a complex service provider network. 3+ years of hands on experience designing and building large scale, highly available ISP networks. Ability to follow multiple simultaneous projects to completion with minimal supervision. Extensive experience with Cisco, and preferably Juniper, Extreme, and Alcatel data networking equipment. Expert level knowledge of BGP and OSPF implementation and configuration. Routing policy expertise including the use of (BGP) route-maps, communities, route-reflectors, and controlled route injection and (OSPF) costs, LSA filtering, access-lists, best practices. Spanning Tree, Vlan design, broadcast storm control, loop avoidance. Familiar with ATM and IP DSL architectures, including the use of Redback edge routing platform for subscriber management. Knowledge of Frame Relay and ATM operation. Familiar with Sonet and Telecommunications equipment in relation to data networking. Experience with VOIP gateways and soft switching.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits.
EOE
apply for this job via email
Title:
Transport Tech I
Location:
Richmond, VA
Duties:
Installation and site testing of Digital Loop Carrier systems and DSL equipment, as well as installation of SONET multiplexers, STS/M13 multiplexers. Responsible for DLC/POTS & DSL maintenance and troubleshooting and on call.
Qualifications:
A minimum of two-years, hands-on experience with the installation of SONET multiplexers, STS/M13 multiplexers, Digital Loop Carrier systems, and DSL equipment in a Central Office environment. Hands on experience installing Lucent DMX, Fujitsu FLMs, Lucent AnyMedias, Fujitsu FACTRs, and Paradyne/Zhone 4200/8820/8620/MALC DSLAMs is a plus. A geographic understanding of the Philadelphia area would be helpful. Selected candidate must have the ability to multi-task, willing to work OT related to large installation projects and be part of an on call rotation for CO Engineering related troubles.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Please email resume to careers@cavtel.com, Subject line must reference Transport Tech OH. EOE
apply for this job via email
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IT/Applications
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Title:
Database Administrator
Location:
Any
Duties:
Install and configure DBMS Software, application software and other software related to DBMS administration. Design, maintain, monitor, tune and troubleshoot databases. Manage DBMS security and database backups. Analyze data and make recommendations relating to performance and efficiency of data storage. Provide data analysis and design assistance to developers. Create and maintain documentation and standard operating procedures in relation to database usage and management.
Qualifications:
Use Oracle, Microsoft SQL Server, My SQL, and Access Database to perform duties. Mail resumes to HR, Cavalier Telephone, 1450 E. Parham Road, Richmond, VA 23228
apply for this job via email
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Sales
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Title:
Senior Account Executive
Location:
Pittsburgh, PA
Duties:
Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients.
Must be willing to travel and posses the ability to work
remotely and independently.
Sell Cavalier products including; telephony, Internet,
TV, and related services to medium to large-size business
clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process
including; prospecting, qualifying, contract negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong
relationships with clients.
Understand the business and service requirements of the
client.
Retain and grow revenue.
Develop and present proposals to prospects based on the
needs of the business client.
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow
through.
Good organizational skills, prospecting, and follow-up
skills.
Self-motivated, problem solving, and a self starter who
works with little direction.
Customer focus – recognize customer needs. Works hard to
ensure and maintain a high level of satisfaction to clients.
Qualifications:
Strong personal characteristics including high integrity,
team orientation, hard working, good judgment, persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales
experience.
Experience in a fast paced company environment is preferred.
Experience in the telecommunications industry is preferred.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits.
EOE
apply for this job via email
Title:
Senior Account Executive
Location:
Hanover, MD
Duties:
Prospects, cold calls, and generates new sales
opportunities for medium to large-size business clients.
Sell Cavalier products including; telephony, Internet,
TV, and related services to medium to large-size business
clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process
including; prospecting, qualifying, contract
negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong
relationships with clients.
Understand the business and service requirements of the
client.
Retain and grow revenue.
Develop and present proposals to prospects based on the
needs of the business client
Qualifications:
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow
through.
Good organizational skills, prospecting, and follow-up
skills.
Self-motivated, problem solving, and a self starter who
works with little direction.
Customer focus – recognize customer needs. Works hard to
ensure and maintain a high level of satisfaction to
clients.
Must be willing to travel and posses the ability to work
remotely and independently.
Strong personal characteristics including high integrity,
team orientation, hard working, good judgment,
persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales
experience.
Experience in a fast paced company environment is
preferred.
Experience in the telecommunications industry is preferred
apply for this job via email
Title:
Senior Account Executive
Location:
Warminster, PA
Duties:
Prospects, cold calls, and generates new sales
opportunities for medium to large-size business clients.
Sell Cavalier products including; telephony, Internet,
TV, and related services to medium to large-size business
clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process
including; prospecting, qualifying, contract
negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong
relationships with clients.
Understand the business and service requirements of the
client.
Retain and grow revenue.
Develop and present proposals to prospects based on the
needs of the business client.
Qualifications:
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow
through.
Good organizational skills, prospecting, and follow-up
skills.
Self-motivated, problem solving, and a self starter who
works with little direction.
Customer focus – recognize customer needs. Works hard to
ensure and maintain a high level of satisfaction to
clients.
Must be willing to travel and posses the ability to work
remotely and independently.
Strong personal characteristics including high integrity,
team orientation, hard working, good judgment,
persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales
experience.
Experience in a fast paced company environment is
preferred.
Experience in the telecommunications industry is
preferred.
apply for this job via email
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Administrative/Clerical
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The
Administrative/Clerical
Department Currently Has No Open Positions.
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Business Care
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The
Business Care
Department Currently Has No Open Positions.
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Customer Care
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The
Customer Care
Department Currently Has No Open Positions.
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Finance
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The
Finance
Department Currently Has No Open Positions.
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Human Resources
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The
Human Resources
Department Currently Has No Open Positions.
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Regulatory/Law
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The
Regulatory/Law
Department Currently Has No Open Positions.
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Marketing
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The
Marketing
Department Currently Has No Open Positions.
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© 2009 Cavalier Telephone LLC. All rights reserved.
We provide home services in: Baltimore Maryland, Philadelphia Pennsylvania, Hampton Roads Virginia, Richmond Virginia,
Pittsburgh Pennsylvania, Detroit Michigan, Columbus Ohio, Buffalo New York, Cleveland Ohio, Syracuse New York, New Jersey, and Delaware.
We provide business services in: Alabama, Delaware, Florida, Georgia, Kentucky, Louisiana,
Maryland, Michigan, Mississippi, New Jersey, New York, Ohio, Pennsylvania, Tennesse, Virginia, Washington D.C.
