The following opportunities are listed by department, then job title.
Submit your resume and cover letter to humres@cavtel.com. Please include the job title of position you are applying for in the subject line and salary requirements in your cover letter. Resumes must be submitted in Microsoft Word format (.doc), Rich Text format (.rtf), Text format (.txt), Adobe PDF (.pdf), or pasted.
Attendance and punctuality are very important to this position.
High school diploma or equivalency required, Associates or Bachelors Degree preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
The candidate should have an understanding of the OSI model and TCP/IP standards. The person must have experience with network inventory software applications (TBS). Shift work is mandatory. The person must be computer proficient, be able to write clear observations of events and communicate them to their peers and Management as needed via the ticketing system as well as telephonically. Customer contact is required via telephone and email.
Previous networking experience is a must. The ideal candidate will have at least 2-4 years experience with Cisco devices.
Preferred Experience:
Subject Matter Expert in the following:
Cavalier Telephone, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
QUALIFICATIONS
Primary Responsibilities:
Please submit resume and note "Sales Engineer DE" in subject line.
Cavalier Telephone, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
Responsibilities for these positions include:
Prospect, cold call, and generates new sales opportunities for medium to large-size business clients.
Cavalier Telephone, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
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Collections
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Title:
Residential Collections Representative
Location:
Palm Harbor, FL
Duties:
Representatives in this position are required to take customer calls on a daily basis from Cavalier Residential customers, addressing inquiries by providing applicable and accurate information, educating customers on their balances, establishing acceptable payment arrangements and coordinating support efforts as needed.
Qualifications:
Experience supporting Residential customers
Livechat experience a plus!
Proficient in Nextop, CRS, Zlinky, Aptis, ‘e’, and Product knowledge.
General knowledge of fair debt collection practices.
Strong Time Management skills
Strong Attention to detail
Ability to adapt to a fast pace changing environment
Ability to prioritize multiple tasks
Must have the ability to handle difficult calls in a professional manner
apply for this job via email
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Engineering and Operations
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Title:
Training and Solutions Specialist HOSTED PBX(IPEER)
Location:
Columbus, OH
Duties:
Cavalier Telephone is seeking external candidates that are motivated, team-oriented individuals to handle the implementation of hosted PBX business services through extensive collaboration and coordination with customers, vendors, and internal operational departments. In addition to technical verification and compatibility verification, this position will guide customers pre- and post-install so that the value of the service is maximized for the customer.
Successful candidate will have a minimum of 5 years technical experience in the telecommunications field, including LAN, WAN, switches, routers, data and telephone equipment knowledge; a minimum of 2 years customer training experience; and a minimum of 2 years project management experience. Candidate must also have a good understanding of VoIP phones or some knowledge of functionality. Candidate will show experience and references at time of interview.
The candidate needs to have a thorough understanding of PBX and key system features, functionality, and provisioning is required. The candidate must be able to analyze phone use habits of customers and offer creative alternatives in a positive light. Experience with customer premises data solutions is highly desirable. Background in sales and customer service is desired. Prior voice/data integration experience is preferred. The candidate must have a strong service-orientation and be consultative in their approach. The person should be well organized, able to multi task, and comfortable with on-site contact with customers.
Qualifications:
The Training and Solutions Specialist is responsible for setting up the phone features, softkeys, functionality in the switch/BG Admin portal, ensuring all numbers are in the switch/BG Admin Portal, being on the customer site during implementation of the IPEER system, setting up the system using the customer requirements, and ensuring customer understands the system. This will include working with project management, techs, and other teams to ensure site visits with the customer are scheduled and coordinated, station requirements are correct and documented, pre-training of the customer and customer’s personnel, provide onsite support at time of installation, and follow-up calls and visits after the cut over is complete
This position will require a good deal of travel in different regions.
Please send resume to careers@cavtel.com subject line PBX JP.
Cavalier offers a competitive set of employee benefits designed and chosen specifically to attract and retain exceptional employees. In addition to our excellent benefit offerings, Cavalier offers the opportunity to work in the dynamic environment of a quickly growing company surrounded by interesting colleagues.
Cavalier Telephone, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
apply for this job via email
Title:
CPE Tech
Location:
Buffalo, NY
Duties:
Customer Premises Equipment Field Technician will ensure the timely installations and restoration of complex Voip and data/internet services. CPE Technician will work effectively and collaborate with Dispatch, Service Delivery Project Coordinators, Repair, Provisioning representatives and customer vendors to provide technical support for Cavalier’s customers. This position must demonstrate the ability to work independently with minimal or no supervision, consistently exercise sound judgment, promote best safety practices, and provide accurate asset management control.
Technician Attributes:
• Demonstrated ability to install and restore telecommunication circuits for business and residential customers.
• Proven track record of providing excellent customer service.
• Performed additional training and continued technical education to improve skill set.
• Basic knowledge of analog/digital communication technology.
• Demonstrated computer competency on many applications including Hyper-terminal, CRT and knowledge of laptop OS for networking.
• Demonstrated understanding of T1 fundamentals, working knowledge of Cisco IOS, IP subnetting and internet protocols such as TCP/IP, PPP.
Qualifications:
Technical Qualifications: (demonstrates solid understanding and working knowledge in the following disciplines/equipment)
• Adtran, Carrier Access, and Overture customer premise equipment
• Cisco and Juniper Edge / Core routers
• Adtran TA3000 / TA5000 TDM to Ethernet aggregation devices
• QOS policies consistent with selected Edge/CPE equipment
• Provide support for various voice applications traversing an IP network
• Ethernet last mile services and LAN side Ethernet services
• IPSec tunnels, VLAN’s, and other Security offerings
• MPLS and EFM configurations on various routers and switches
• Interpret circuit layout reports (CLR’s) as well as understanding IP address blocks via IP sub netting
• Demonstrated solid understanding of POTS/DSL, ISDN, PRI/DHO, DID/DOD, Dynamic/Integrated circuits and DS3’s.
• Ability to test and troubleshoot T1 circuits utilizing T-BERD test equipment, circuit analyzers, TDR, Sidekick, Colt 250 and cat 5e cable testers.
Essential Job Functions:
• Ability to analyze and prioritize work load/schedules.
• Identify all possible roadblocks, challenges and escalate appropriately.
• Execute and carry through to completion all recommendations and process decisions.
• Asset management: Effectively monitor and maintain vehicle inventory levels
• 100% availability 7x24 while On-Call
• Handle our customers with the value and respect they deserve.
Measurable Results:
• Safety Incidents
• Customer Churn
• Failed Cuts/Installs
• Overtime
• Ability to work well with others, provide tech assistance when needed; Team Player.
• Attention to detail and neatness
• Re-opened troubles
• Chronic troubles
• Missed Commits
• Customer Commendations and Complaints
• Productivity (average jobs per day)
• Mileage, Idle time and Excessive Speeding
• Customer Focus, Accountability and Enthusiasm
Send resume to careers@cavtel.com subject line CPE Tech.
apply for this job via email
Title:
CPE Tech
Location:
Baltimore, MD
Duties:
The CPE Technician will ensure the timely installation and restoration of Telephone service communications circuits, from the central office, to the co-location sites, and at the customer premises. The CPE Technician must be capable of working independently with minimal supervision, and be capable of exercising good judgment. The CPE Technician will work with customers, vendors, and internal employees, to install or resolve maintenance or service issues to the customers satisfaction. The CPE Tech, will work closely with dispatch, The IS/PC, ISP, Transport, Switching, Translation and CPE supervisors, to provide excellent service and support for Cavalier Telephone’s business customers. The Goal and Objective for the CPE Technician, is the installation and restoration of telecommunications circuits for business customers, safely, and in a timely manner, while providing excellent customer service.
Qualifications:
The CPE Technician must have basic knowledge of analog and digital communication technology, and a working knowledge of Telecommunications Practices. Working knowledge of trouble shooting procedures for POTS, ISDN, DSL, DID, GS Lines, Trunks, PRI, DHO, Fractional T1’s, and DS3’s. Have extensive knowledge of Channel Banks and how to provision and trouble shoot them. Have a working Knowledge of Mux’s. . Must be able to utilize good customer service skills, while dealing with customers and vendors. Must be familiar with test equipment, and safety procedures for testing and trouble resolution or service installation.
apply for this job via email
Title:
Transport Tech II
Location:
Syracuse, NY
Duties:
Areas of Responsibility- Turn-up, test, troubleshoot and maintain vast network of SONET/DWDM Rings, STS/M13 multiplexers, Outside plant fiber splicing and locating as well. Turn-up, test, troubleshoot and maintain customer and network DS1, DS3 and OC-n facilities using OTDR’s and T-berd test equipment. Responsible for the day-to-day activities of Transport Technician workforce in Intellifiber’s northern region, as well as provide Tier 2 technical support.
Qualifications:
A minimum of two-years, hands-on experience with the provisioning and maintenance of fiber optic systems/SONET equipment, such as Cisco 15454, Lucent DMX, Alcatel 1603. DWDM gear to include Ciena 4200, Alcatel 1640/1626, BTI 4060, and ONI 9000. Must have extensive knowledge and experience with, DS3, OC-n architecture, as well as the turn–up, testing and troubleshooting procedures related to them. Prior experience and a general knowledge of IP and routing and fiber locating a plus. A geographic understanding of the NYC areas would be helpful. Selected candidate must have the ability to multi-task, willing to work OT related to maintenance activities and rotate on-call duties.
Please send resume to careers@cavtel.com
apply for this job via email
Title:
NOC Tech III (Richmond OR Newark ONLY)
Location:
Any
Duties:
We are looking for a motivated and team-oriented Technician to work in our Richmond, Virginia or Newark, Delaware location. This position includes network surveillance and monitoring of the Cavalier and Intellifiber SONET, DWDM, Switching, IP, Access equipment for alarms. This person must be able to analyze the alarms and make analytical decisions that will result in timely restoration. The primary job function of the position will be to support Intellifiber and Cavalier Premier Customers. The Technician will make and receive calls from an assigned base of accounts, place trouble tickets, turn up services and be the primary liaison between the customer and Cavalier/Intellifiber. The technician’s role will be to improve the overall customer experience, by increased focus and effectiveness of support for customers with high bandwidth or custom services.
Primary Duties:
Must be able to analyze alarm conditions as presented in NetCool Network Management System, dispatch appropriately and begin triage efforts to assist with troubleshooting of the affected equipment.
Must be able to utilize the various options in TBS to determine which customers are and would be affected by the alarms as presented by Netcool.
Work any and all tickets to ensure that network redundancy is present and affected customers circuits are repaired as expeditiously as possible.
Update assigned tickets in a timely manner, as well as perform any escalations to the carriers, vendors, and management until the issue is resolved.
First point of contact for our elite customers. This will include “Dark Fiber" customers to whom Intellifiber has leased facilities which are not lit by Intellifiber, but by the respective customer.
Perform proactive and follow up calls to customers, to ensure they are informed and satisfied.
Notify elite customers of any service effecting events which may affect their services.
Turn up and or facilitate the turn up of services for our elite customers.
Qualifications:
The qualified candidate should have experience and working knowledge with SONET equipment, Digital Cross Connect Systems, Digital Loop Carriers, Routers, ATM Switching, DWDM Equipment, Softswitches (Meta Switch) and Legacy switching platforms (Lucent 5E, Nortel DMS 500 switches).
Knowledge of DSL, T1, ISDN, VPN, web hosting, email hosting, and dialup in an ISP environment; solid understanding of TCP/IP protocol, sub netting, ATM, POS, LANs, WANs, VLAN, VPN, Frame Relay, Radius, Modem Pool, Network infrastructure and telephony is required.
Lucent 5ESS/Nortel DMS 500/MetaSwitch/Lucent iMerge Voice Gateway/Genband G6 Voice Gateway/Nuera Voice Gateway/Jetstream Voice Gateway/Tellabs 5500/532 DACS/M13 Multiplexers (Various vendors)/Lucent DMX Optical Nodes/Cisco Cerent Optical Nodes/Fujitsu FLM Optical Nodes/Cisco Routers/Switches/Juniper Routers/Switches/Zhone (Paradyne) DSLAM
SONET, DWDM and Transport Equipment/Traditional Switching/Softswitches, VOIP Gateways/IP, Routers, and ATM/Access and Digital Cross Connect Equipment
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Sales
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Title:
Channel Manager
Location:
Pittsburgh, PA
Duties:
Core Values and Character
100%
„« Do the ¡§right¡¨ thing with integrity in support of Cavalier¡¦s policies and direction
„« Be Forthright, Accountable, Adaptive and Courageous
_________________________________
Essential functions and duties
30%
„« Recruiting New Channel Partners; prospecting for New Channel Partners; and, End User customers in Cavalier¡¦s indirect sales channel
„« Maintain and farm relationships with channel partners
„« Manage prospects through sales cycle.
„« Achieve Quota as outlined in the business plan.
„« Achieve sales activity as outlined by sales management.
„« Ensure all new Channel Partners are trained on our products, services, support, processes, procedures, online portal, commission reports and all paper work.
„« Develop activities plans for each new channel partner
„« Monitor revenue activity levels to insure 100% realization by the end of the commission window and ramp up period.
„« Communicate contract terms to Channel Partners.
„« Conduct quarterly reviews of each channel partner¡¦s business and assess their commitment to Cavalier
„« Organize Monthly activities and goals for each channel partner to insure increasing success
„« Measure and communicate monthly activities and goals for each channel partner
„« Communicate and track monthly and quarterly promotions with the Channel Partners.
„« Ensure that each Channel Partner contact is complete in its entirety and executed accurately.
„« Manage and coordinate sales/service meetings with Channel Partners.
„« Provide accurate forecasting and sales funnels to management on a weekly basis
„« Work with your direct sales counterparts cooperatively in support of Cavalier policies
„« Adhere to all policies and procedures outlined by Human Resources, Sales Operations and Marketing
_________________________________
30%
„« Supporting and Developing Management expectations of Channel Partners in accordance with Cavalier policies and procedures.
„« Support and communicate new products, systems, services and processes to Channel Partners
„« Trouble shoot and communicate issues to various internal departments for resolution
„« Serve as a senior mentor in support of sales management.
„« Be responsive to our Channel Partners by returning all calls and emails in a timely fashion.
_________________________________
30%
„« Selling Cavalier value, benefits and products to Channel Partners and End Users.
„« Train and develop new Channel Partners and sub Channel Partners on products, services, systems, processes, procedures, paperwork and support offered through Cavalier Support,
„« Close and cement end user sales appointments with Channel Partners
„« Lead by example at all times
_________________________________
5%
„« Report by complying with all sales reporting requirements including contact management, win/loss reviews, weekly and monthly meetings, forecasting and exceeding quota.
_________________________________
5%
„« Communications Responsibilities include providing competitive feedback to sales management and marketing on a consistent basis.
„« Any other issues relative to impacting sales should also be reported to sales management or to the appropriate departments.
„« Attend meetings as requested to assist in the development of our products and channel direction.
Qualifications:
Additional Responsibilities & Accountabilities
„« Must attend all requested sales, product, training classes or seminars.
„« Always accurately present the Company and products in a professional manner.
„« Work with Sales Operations to resolve customer and Channel Partner related issues.
_________________________________
Relevant Quantitative Dimensions
„« Weekly prospecting / activity goals
„« Customer activation management
„« Sales quota attainment validated and billed
„« Issue resolution management
„« Proven successful performance in a sales position with the ability to close and cement sales
„« Proven track record of selling multiple products to customers and sales performance achievement in past positions
„« Proven track record with being able to work with all departments
„« Must have a minimum of 3 years telecom sales experience and contacts within the telecom agent community
„« Must have ability to use Microsoft Office (Excel, Word, PowerPoint)
„« Excellent presentation skills
„« Excellent written and verbal skills
„« Management experience and with higher education
Please send resume to careers@cavtel.com subject line Channel Manager
Cavalier offers a competitive set of employee benefits designed and chosen specifically to attract and retain exceptional employees. In addition to our excellent benefit offerings, Cavalier offers the opportunity to work in the dynamic environment of a quickly growing company surrounded by interesting colleagues.
Cavalier Telephone, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
apply for this job via email
Title:
Sales Engineer
Location:
Newark, DE
Duties:
Cavalier Telephone LLC is seeking a Sales Engineer (SE) to support our Newark, DE sales team. The Sales Engineer will work closely with the Sales Reps and Sales Managers of the assigned Sales teams.
Candidates will have at least 5 years or more of pre-sale / sales engineering experience, with a strong back ground in designing, supporting and implementation of Data and Voice solutions. Successful candidate must have working knowledge of several of the following: IP Networking, MPLS, VPLS, Private Line, Frame Relay, Fiber - Sonet and Metro Ethernet, SIP, VoIP, Hosted PBX Solutions, Dynamic Voice and Data Solutions, Managed Services – Routers, Firewalls, Email Security, Content Filtering, VPN and Professional Services. Network Plus, Cisco CCNA or CCDA certification desired.
Attend appointments with salespeople to investigate and document customer requirements. Design solutions that address business needs. Develop presentation content such as network maps, Visio diagrams, TCO analysis and other tools and present the technical solution to customer.
Overcome product and design objections and close technical side of the sale.
Provide pre-sale support for assigned Sales Teams.
Provide weekly interactive trainings to the assigned Sales Teams.
Prepare high quality, accurate and timely documents for presentations to Sales for customers.
Maintain fluency with competitors and competing technologies to highlight Cavalier product strengths compared to competitor offers.
Develop engineering diagrams for proposed solutions.
Provide occasional post-sales support to project managers for installation of products and services.
Track and forecast large/complex opportunities within the assigned region.
Stay current on emerging telecommunications technologies
Qualifications:
Competencies:
Excellent communication and organization skills.
Obtain technical expertise for all products supported.
Attention to detail and accuracy.
Ability to work well with all areas of the Cavalier Telephone LLC organization as well as external customers and vendors.
Strong PC literacy to include MS word, Excel and PowerPoint and Visio as well as other industry applications.
apply for this job via email
Title:
Senior Account Executive
Location:
Columbus, OH
Duties:
•Prospects, cold calls, and generates new sales
opportunities for medium to large-size business clients.
•Sell Cavalier products including; telephony, internet
and related services to medium to large-size business
clients.
•Identify, qualify, and close new opportunities.
•Manage accounts through the entire sales process
including; prospecting, qualifying, contract
negotiations, signing, and post-sales support.
•Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
•Ensure the highest level of support to our customer base.
•Identify key decision-makers and build strong
relationships with clients.
•Understand the business and service requirements of the
client.
•Retain and grow revenue.
•Develop and present proposals to prospects based on the
needs of the business client
Qualifications:
•Well developed communication and interpersonal skills.
•Excellent attention to detail and commitment to follow
through.
•Good organizational skills, prospecting, and follow-up
skills.
•Self-motivated, problem solving, and a self starter who
works with little direction.
•Customer focus – recognize customer needs. Works hard to
ensure and maintain a high level of satisfaction to
clients.
•Must be willing to travel and posses the ability to work
remotely and independently.
•Strong personal characteristics including high integrity,
team orientation, hard working, good judgment,
persistence, and a positive attitude.
•Professional presence and business acumen.
•At least two years of outside business-to-business sales
experience.
•Experience in a fast paced company environment is
preferred.
•Experience in the telecommunications industry is preferred
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume to careers@cavtel.com Subject line Columbus EOE
apply for this job via email
Title:
Senior Account Executive
Location:
Atlanta, GA
Duties:
Prospects, cold calls, and generates new sales
opportunities for medium to large-size business clients.
Sell Cavalier products including; telephony, Internet,
TV, and related services to medium to large-size business
clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process
including; prospecting, qualifying, contract
negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong
relationships with clients.
Understand the business and service requirements of the
client.
Retain and grow revenue.
Develop and present proposals to prospects based on the
needs of the business client
Qualifications:
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow
through.
Good organizational skills, prospecting, and follow-up
skills.
Self-motivated, problem solving, and a self starter who
works with little direction.
Customer focus – recognize customer needs. Works hard to
ensure and maintain a high level of satisfaction to
clients.
Must be willing to travel and posses the ability to work
remotely and independently.
Strong personal characteristics including high integrity,
team orientation, hard working, good judgment,
persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales
experience.
Experience in a fast paced company environment is
preferred.
Experience in the telecommunications industry is preferred
apply for this job via email
Title:
Senior Account Executive
Location:
Pittsburgh, PA
Duties:
We are hiring sales professionals looking for an opportunity to earn unlimited income, and lead the charge of technology. Sell our large suite of advanced products to local businesses. Our fiber optic network and superior service make us a leader in the industry. If you are looking for unlimited income and a large product portfolio, apply today!
Develop and present proposals to prospects based on the needs of the business client.
Identify, qualify, and close new opportunities.
Sell Cavalier products including: local and long distance telephone service, Internet access, Internet Security and related telecom services.
Manage accounts through the entire sales process including: prospecting, qualifying, contract negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to retain and maximize revenue growth and increase market share.
Qualifications:
Customer focused attitude ensuring the highest level of support to our customer base.
Proven track record of meeting and exceeding quota.
Good prospecting, presentation, follow-up and closing skills.
Self-motivated, problem solving, and a self-starter who can work with little direction.
Ability to work in a fast paced company and must be able to accept and capitalize on change.
Cavalier offers a generous salary and an excellent uncapped commission structure with accelerators for superior performance, as well as income potential reaching ,000 for fulfilling sales requirements.
Join Cavalier. Our experienced sales professionals operate with reasonable quotas, high compensation and a large product portfolio. You can’t help but be successful selling all products from dynamic T-1 to fiber connectivity. If you're tired of unreasonable quotas and low compensation, apply today! Every business is a prospect!
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Title:
Outside Sales Representative
Location:
Newark, DE
Duties:
Are you tired of unreasonable quotas and low compensation? At Cavalier, we are hiring sales professionals looking to lead the charge of technology. Our fiber optic network and superior service make us a leader in the industry. We offer unlimited income, uncapped commissions and a large product portfolio.
As a Senior Account Executive you will prospect to commercial clients, cold call, generate and close new opportunities by selling our wide range of voice and data telecom products.
Qualifications:
Proven track record of meeting and exceeding quota
Good prospecting, presentation, follow-up and closing skills
Must be willing to travel locally and posses the ability to work remotely and independently
Well developed communication skills with excellent attention to detail
Strong personal characteristics including: high integrity, team orientation, strong work ethic, sound judgment, persistence and a positive attitude.
Business-to-Business sales experience preferred
Telecommunications experience REQUIRED!
When applying, please submit resume with "DE" in subject line.
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Title:
Sales Engineer
Location:
Southfield, MI
Duties:
The Sales Engineer will support the Southfield Sales team through the business sales cycle, including client meetings presentations, proposals and customer follow up.
QUALIFICATIONS
Candidates will have at least 5 years or more of pre-sale / sales engineering experience, with a strong back ground in designing, supporting and implementation of Data and Voice solutions. Successful candidate must have working knowledge of several of the following: IP Networking, MPLS, VPLS, Private Line, Frame Relay, Fiber - Sonet and Metro Ethernet, SIP, VoIP, Hosted PBX Solutions, Dynamic Voice and Data Solutions, Managed Services – Routers, Firewalls, Email Security, Content Filtering, VPN and Professional Services. Network Plus, Cisco CCNA or CCDA certification desired.
Qualifications:
Primary Responsibilities:
• Attend appointments with salespeople to investigate and document customer requirements. Design solutions that address business needs. Develop presentation content such as network maps, Visio diagrams, TCO analysis and other tools and present the technical solution to customer. Overcome product and design objections and close technical side of the sale.
• Provide pre-sale support for assigned Sales Teams.
• Provide weekly interactive trainings to the assigned Sales Teams.
• Prepare high quality, accurate and timely documents for presentations to Sales for customers.
• Maintain fluency with competitors and competing technologies to highlight Cavalier product strengths compared to competitor offers.
• Develop engineering diagrams for proposed solutions.
• Provide occasional post-sales support to project managers for installation of products and services.
• Track and forecast large/complex opportunities within the assigned region.
• Stay current on emerging telecommunications technologies
Competencies:
• Excellent communication and organization skills.
• Obtain technical expertise for all products supported.
• Attention to detail and accuracy.
• Ability to work well with all areas of the Cavalier Telephone LLC organization as well as external customers and vendors.
• Strong PC literacy to include MS word, Excel and PowerPoint and Visio as well as other industry applications.
We offer great benefits, including an aggressive and highly rewarding compensation program, medical and dental, 401K and more! Please email resume to careers@cavtel.com, subject line should be SE MI. EOE
apply for this job via email
Title:
Senior Account Executive
Location:
Grand Rapids, MI
Duties:
•Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients. •Sell Cavalier products including; telephony, Internet, TV, and related services to medium to large-size business clients. •Identify, qualify, and close new opportunities. •Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. •Leverage the Cavalier sales model to maximize revenue growth and increase market share. •Ensure the highest level of support to our customer base. •Identify key decision-makers and build strong relationships with clients. •Understand the business and service requirements of the client. •Retain and grow revenue. •Develop and present proposals to prospects based on the needs of the business client
Qualifications:
•Well developed communication and interpersonal skills. •Excellent attention to detail and commitment to follow through. •Good organizational skills, prospecting, and follow-up skills. •Self-motivated, problem solving, and a self starter who works with little direction. •Customer focus – recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients. •Must be willing to travel and posses the ability to work remotely and independently. •Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. •Professional presence and business acumen. •At least two years of outside business-to-business sales experience. •Experience in a fast paced company environment is preferred. •Experience in the telecommunications industry is preferred.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Please email resume to careers@cavtel.com, Subject line must reference SAE MI. EOE
apply for this job via email
Title:
Senior Account Executive
Location:
Cleveland, OH
Duties:
We are looking for a Senior Account Executive in the Cleveland area.
Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients.
Must be willing to travel and posses the ability to work
remotely and independently.
Sell Cavalier products including; telephony, Internet,
TV, and related services to medium to large-size business
clients.
Identify, qualify, and close new opportunities.
Manage accounts through the entire sales process
including; prospecting, qualifying, contract negotiations, signing, and post-sales support.
Leverage the Cavalier sales model to maximize revenue
growth and increase market share.
Ensure the highest level of support to our customer base.
Identify key decision-makers and build strong
relationships with clients.
Understand the business and service requirements of the
client.
Retain and grow revenue.
Develop and present proposals to prospects based on the
needs of the business client.
Well developed communication and interpersonal skills.
Excellent attention to detail and commitment to follow
through.
Good organizational skills, prospecting, and follow-up
skills.
Self-motivated, problem solving, and a self starter who
works with little direction.
Customer focus: recognize customer needs.
Works hard to ensure and maintain a high level of satisfaction to clients.
Qualifications:
Strong personal characteristics including high integrity,
team orientation, hard working, good judgment, persistence, and a positive attitude.
Professional presence and business acumen.
At least two years of outside business-to-business sales
experience.
Experience in a fast paced company environment is preferred.
Experience in the telecommunications industry is preferred.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume at careers@cavtel.com EOE
apply for this job via email
Title:
Sales Engineer
Location:
New Orleans, LA
Duties:
Cavalier Telephone, L.L.C. is seeking a Sales Engineer (SE) to support our New Orleans, LA sales team. The Sales Engineer will work closely with the Sales Reps and Sales Managers of the assigned teams.
Primary Responsibilities:
· Attend appointments with salespeople to investigate and document customer requirements. Design solutions that address business needs. Develop presentation content such as network maps, Visio diagrams, TCO analysis and other tools and present the technical solution to customer.
Overcome product and design objections and close technical side of the sale.
· Provide pre-sale support for assigned Sales Teams.
· Provide weekly interactive trainings to the assigned Sales Teams.
· Prepare high quality, accurate and timely documents for presentations to Sales for customers.
· Maintain fluency with competitors and competing technologies to highlight Cavalier product strengths compared to competitor offers.
· Develop engineering diagrams for proposed solutions.
· Provide occasional post-sales support to project managers for installation of products and services.
· Track and forecast large/complex opportunities within the assigned region.
· Stay current on emerging telecommunications technologies.
Competencies:
· Excellent communication and organization skills.
· Obtain technical expertise for all products supported.
· Proactive attitude, high energy personality.
· Attention to detail and accuracy.
· Ability to work well with all areas of the Cavalier Telephone LLC organization as well as external customers and vendors.
· Strong PC literacy to include MS word, Excel and PowerPoint and Visio as well as other industry applications.
Qualifications:
Candidates will have at least 5 years or more of pre-sale / sales engineering experience, with a strong back ground in designing, supporting and implementation of Data and Voice solutions. Successful candidate must have working knowledge of several of the following: IP Networking, MPLS, VPLS, Private Line, Frame Relay, SIP, VoIP, Hosted PBX Solutions, Dynamic Voice and Data Solutions, Managed Services – Routers, Switches, Firewalls, Email Security, Content Filtering, VPN and Professional Services. Network Plus, Cisco CCNA or CCDA certification desired.
We offer great benefits, including an aggressive and highly rewarding compensation program, medical and dental, 401K and more!
apply for this job via email
Title:
Senior Account Executive
Location:
Southfield, MI
Duties:
•Prospects, cold calls, and generates new sales opportunities for medium to large-size business clients. •Sell Cavalier products including; telephony, Internet, and related services to medium to large-size business clients. •Identify, qualify, and close new opportunities. •Manage accounts through the entire sales process including; prospecting, qualifying, contract negotiations, signing, and post-sales support. •Leverage the Cavalier sales model to maximize revenue growth and increase market share. •Ensure the highest level of support to our customer base. •Identify key decision-makers and build strong relationships with clients. •Understand the business and service requirements of the client. •Retain and grow revenue. •Develop and present proposals to prospects based on the needs of the business client
Qualifications:
•Well developed communication and interpersonal skills. •Excellent attention to detail and commitment to follow through. •Good organizational skills, prospecting, and follow-up skills. •Self-motivated, problem solving, and a self starter who works with little direction. •Customer focus – recognize customer needs. Works hard to ensure and maintain a high level of satisfaction to clients. •Must be willing to travel and posses the ability to work remotely and independently. •Strong personal characteristics including high integrity, team orientation, hard working, good judgment, persistence, and a positive attitude. •Professional presence and business acumen. •At least two years of outside business-to-business sales experience. •Experience in a fast paced company environment is preferred. •Experience in the telecommunications industry is preferred.
Cavalier, www.cavtel.com, offers a highly competitive compensation package plus excellent benefits. Send your resume to careers@cavtel.com, subject line Southfield EOE
apply for this job via email
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