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FAQs

Frequently Asked Questions

What sets Cavalier Business Communications apart from other telephone and data service providers?

Cavalier Telephone has invested over $215 million to build a state-of-the-art telecommunications network utilizing best-in-class technology. By investing in their own network, Cavalier is able to avoid the huge overhead of the incumbent telephone company and provide cutting edge telecommunications solutions to your business. Built into the design of the network are features such as self-healing ring architecture in the fiber network and digital 5E switching equipment with redundant power back-up systems. From the moment you sign up for Cavalier service with an experienced outside sales representative, your account is managed by a team of project coordinators who care for your company’s unique needs.

What size of business does Cavalier serve?

Large and Small. The product solutions that Cavalier offers benefit businesses of any size. Cavalier provides all the communication tools necessary to flourish into today’s competitive business world including Multi-service T1, ISDN PRI, Voice Mail, Wi-Fi, Audio and Web Conferencing, and much more. For your Internet needs, Cavalier offers high-speed solutions at a fraction of the cost of traditional solutions and allows Internet access and email for anywhere from 2-2,000 employees. Also, we offer domain hosting and registration (www.your company.com), and email and content management solutions to maximize your company’s productivity.

Can my business keep its current phone numbers?

Yes. You have the option of keeping your existing phone numbers or having new ones assigned to you. Many businesses find that keeping a set of core numbers and augmenting them with additional numbers is very useful.

How easy is it to switch to Cavalier?

The decision is simple. The installation is easy as well but takes about 2–3 weeks depending upon the complexity of services you initiate. With preparation and planning, most businesses seamlessly transition to the Cavalier network.

All this sounds too good to be true… can Cavalier really offer more for less?

Yes, it’s actually true! Because Cavalier has built its own fiber network, we are able to control costs without the excessive overhead of the incumbent telephone company. Thus, we are able to pass those savings on to you, combined with our dedication to provide personalized customer service and support.

What new services can I look forward to?

As technology progresses, Cavalier is committed to offering its customers the newest and most cutting edge technology available in both voice and data services. Cavalier will work as your partner and grow with your company.

Does Cavalier Business Communications support and offer Voice Over Internet Protocol (VoIP) services?

Cavalier Business Communications has partnered with Phonom, LLC, to offer a full suite of VoIP products to business customers throughout the Mid-Atlantic. Phonom VoIP allows for the delivery of voice traffic over a broadband Internet connection. Benefits to business customers include improved call clarity, significant tax savings (VoIP is a non-regulated service that is not taxed on local, state or federal levels), and extremely competitive pricing. Visit www.phonom.com/business, or ask your account executive for additional information.